Annually, 1000s of BIGGBY® COFFEE owners, baristas, home office staff, and vendors gather for a exciting and fun two-day event know as AFM (Annual Franchise Meeting). Within this meeting, home business office staff shower owners and baristas with encouragement as they continue to build their businesses and grow the BIGGBY® COFFEE brand! The award of Store of the Year is presented to the biggby catering menu that received the most nominations by none other than their clients! This award is presented to the store which has shined within their community above the rest. This store has grown in relationships with their customers, community, and staff, and left an enduring impression on those that walk through the doors.
BIGGBY® COFFEE is excited an honored to name BIGGBY® COFFEE Flat Rock the 2019 Store of the Year! Owned and operated by Diane Parker, BIGGBY® COFFEE Flat Rock continues to be open just over 3 years and contains been exemplary in growing the BIGGBY® COFFEE brand. Parker and her team of baristas go far beyond to exude the BIGGBY® COFFEE core values of “Make friends, Have fun, B yourself, and Share great coffee.”
Situated right in the center of Flat Rock, Woodhaven, Brownstown, and New Boston, the team went to great lengths to reach know their clients from all these communities.
“We are so thankful to remain Flat Rock, but also [be] a part of the neighboring communities of Woodhaven, Brownstown, and New Boston!” Parker said. “It means we have customers from many different communities with assorted views, opinions, and all sorts of find acceptance [at BIGGBY® COFFEE Flat Rock]; we have been a reflection of our customers!” Parker said.
Dedicated to being a place where everybody is loved and accepted, BIGGBY® COFFEE strives to supply a warm and inviting environment. Between their upbeat music, friendly baristas, and unintimidating drinks like the Teddy Bear® and Caramel Marvel®, BIGGBY® COFFEE houses an exciting experience for anyone that visits! Encouraged to access know their customers and involve themselves within their communities, BIGGBY® COFFEE locations throughout the nation transform it into a goal to reach know their customers and offer a property away from home.
“We love being included in our communities and believe our community has noticed and appreciated our involvement. Our baristas are dedicated to their jobs along with their customers in fact it is reciprocated by our customers who worry about them as well…. To become recognized as among the many great stores which have been nominated within the product is a thrill in itself,” Parker said.
Parker gives lots of credit to this award to her carefully chosen staff. While all in various walks in everyday life-some high school students, some mothers to small children, plus some older ones-each is taught to a very high standard that will empower them inside their position and in inside their community. Just as vital as their customers, Parker noted that she enjoys the kdqcat she has in assisting her employees fulfill their goals and dreams.
Raise your lattes using the rest of BIGGBY® Nation as we congratulation Diane Parker and also the rest of her team on the excellent achievement of becoming the 2019 BIGGBY® COFFEE Store of the season.
BIGGBY® COFFEE, East Lansing, Mich.-based, was started with a single store on March 15, 1995. Twelve months later, and on the cusp of opening a second location, Bob Fish and Michael McFall, on a handshake and $4,000, chose to franchise the reasoning. BIGGBY® COFFEE’s cultural values of Make Friends, Have Fun, B Yourself, and Share Great Coffee help coffee-lovers as well as the coffee-curious alike reap the benefits of a less pretentious and fun method of the conventional gourmet cafe paradigm.
Besides connoisseur-worthy drinks with pronounceable names like Teddy Bear® and Caramel Marvel®, BIGGBY® baristas provide a unique experience centered on brightening their customers’ day and supporting them in building a life they love. The “Big ‘B’” on the orange background caught on, and today BIGGBY® COFFEE has a lot more than 230 cafes across 9 states and counting including Michigan, Ohio, Indiana, Illinois, South Carolina, Wisconsin, Kentucky, Florida, and Texas. In 2018, BIGGBY® launched a place Representative Program and currently has 8 Area Representatives in 6 states.